FAQs

1) Delivery Status
1.1 How quickly will my Order be delivered?
It will take 3-4 working days.

1.2 Where is my Order?
The Order Confirmation that you simply have received by email, contains information like a Delivery Tracking Number, name of the delivery company, and therefore the expected delivery date. you'll track your order using these details.

3) Returns/Exchanges
3.1 How am i able to return my Item and obtain my money back?
The refund of your money will take 14 working days following the receipt of your returned Items. Your refund are going to be made within the same way because the initial payment was made. However, the bank usually takes 3-4 days to point out the cash in your account.

3.2) I might wish to exchange the Item for a smaller/larger model. am i able to return the Item and calculate the difference in price?
Sure! we will definitely provide you with an exchange just attend our Return Page and follow the instructions.

3.4) Am i able to return Items?
Yes! Items are often returned within 30 days of purchase.

4) Shipping Time
4.1) Why is that the shipping time 3-4 days?
The items aren't boxed during a warehouse that ships immediately. Instead whenever you order the merchandise is formed from scratch by assembling the main parts. This is often to make sure that each one products are checked for quality before being shipped to you. Therefore, the additional delay of shipping so as to supply you the simplest online shopping experience ever.

5) Payment AND Refunds
5.1 How quickly am i able to expect a refund?
We are normally ready to refund your money within 14 working days after receiving your returned product. However, within the event of any delay, we many thanks beforehand for your patience and understanding.

Touch With Us:

Email: support@aljaira.com  
Phone: +1 ‪(219) 440-4708‬